To what Extent are New Technologies and Organized Crime Linked

Information technologies and organized crime The criminal justice system continues to be besieged as the society is questioning the ultimate solution to the increased crime rates in the world today. Despite the fact that, prisons have been overcrowded with criminal of all categories, the crime rates have seemed to be also on the increase (Navarro, 2007).Advertising We will write a custom essay sample on To what Extent are New Technologies and Organized Crime Linked? specifically for you for only $16.05 $11/page Learn More For this reason, the widespread question is, can the current trends in technology bring necessary changes in fighting crime? The fact is that, emergence of information technology has contributed to increase in crime rates but however, it has also enabled the criminal justice to fight against crime in a big way. In this era of globalization, investigation of the criminal activities and elaborative discovery of the happenings to this topi c of crime is very hard without integration of the scientific and technological phenomenon and the general application of information technology. There are three major issues in the assessment of the crime and technology which will form the basis of our argument in this research paper; the level of information technology that is used by the law enforcement officers in reducing crime, the technology that is being used by the criminals gangs, and the level of control or monitoring administered to the use of technology such as computer by the criminals (Martin, 2005). It is no doubt that information technology is a influencing factor or tool leading to more rampant criminal activities although on the other hand it has also created a good avenue that is being used as a tool of fighting all criminal activities across the globe. For a broader understanding, we shall discuss how information technology has contributed to increase in crime while on the other hand, we shall also review how in formation technology has spear headed the fight against crime. Information technology as a tool that facilitates in the fight against crime Since the emergence of information technology, the advanced technology has served as a tool of enforcing the law by enhancing security measures through producing of electronic cards, developing of databases, generation of automated data cards used for banks transactions, an elaborative search engine for internal and external affairs and hence ensuring that criminals do not get an easy access to such system especially to institutions such as the bank which needs high level of security( Maguire, Morgan, and Reiner, 2007). Through the high level of technological and changes, there has been a lot of progress that enables flexible ways to trace or monitor different activities executed by different people across the globe. Such case can be explained by observing the well developed FBI system that enables investigative officers to monitor activities of different criminals communities by having a first hand experience of how information between various sources are being exchanged and hence giving the FBI department an opportunity to detect any suspicious activities.Advertising Looking for essay on criminology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Government security officers with advanced information technology usually use technology to track down criminal by use of special soft wares that can be able to interpret information acquired from the various sources of mass media such as the cable TV and radio; information acquired voice information is then translated into text message which enables detecting voice and speech sounds of the different people. Through such technology, the officers are able to detect notorious criminal gangs such as terrorist groups among others (Department of defense, 2010). Additionally, the federal officers are also able to use information technology to read codified information from different systems by using special software and hence they are in a position to be ahead of the criminals since through such ways, they are able to get informed of planned crimes. A good example of such software’s is the â€Å"magic Lantern† (Department of defense, 2010) which sends viruses to the suspected criminals through emails and when the targeted user opens the particular email, the software becomes active and then it does create a communication network between the FBI server computer and the suspect’s computer (Department of defense, 2010). Although, this technology has been criticized as infringement of personal privacy, the officers argue that the constitution grants such federal officer the right to carry investigation in such ways. Another technological change that fights criminal activities is the use of cell phones gadgets as an alert system. Today, the are thousands cases of motor car theft, burglary cases among othe r mischief’s in the society, but with the use of information technology a car owner or residence owner can be able to get live alerts from their cell phones about any suspicious activity. Such instance can be demonstrated by the use of phone to track a stolen car. Apart from the use of a phone as technology to curb car theft cases, many information technology companies have emerged resulting to a drastic reduction of the car theft cases. Mostly, the birth of tracker alarms has proved to be very efficient in fighting crime such as car vehicle theft.Advertising We will write a custom essay sample on To what Extent are New Technologies and Organized Crime Linked? specifically for you for only $16.05 $11/page Learn More Today, cars are installed with security alarms which become sensitive once the car has been ignited using another key apart from the original key. When this happens, the alarm will alert the owner company who are able to stop the carà ¢â‚¬â„¢s engine by use of codes and once the car engine has been stopped, the company is also able to locate the position of the car by use of satellite using advanced technology (Department of defense, 2010). With the introduction of social network such as face book, my space, twitter among others, the war against crime has had a big boost. In the turn of 21st century, the information technology has greatly improved and revolutionized to an extent that it has become very basic in diverse ways, one such instance is the way people are using the information technology to communicate. Among the many social networks is the face-book community that has become very popular having millions of followers across the planet. When you accept a friend request in your face-book account, it is more likely you just accept an FBI officer as your new face-book friend. Today, the investigative officers are using the numerous social networks to carry out inquiries on criminal activities, track suspects around the globe. With the emergence of social network such as face-book, the fight against crime has become easier since it is easy to note suspects by checking status updates, comments and other relevant information on their walls (Nasaw, 2010). Apart from this, identification has also become easier especially that people usually upload their photos in their accounts and hence making such photos to be accessible by the public (Nasaw, 2010). In US the FBI agents have relied very much on the social networks in trucking criminal by accessing a newly edited section known as â€Å"utility in criminal cases† (Nasaw, 2010). In this particular section, the officers can be to scan suspect’s profiles in a progress to ascertain ones intention, position the suspect’s location, or even indentify his partners (Nasaw, 2010). Although, the policy of face book account does not allow users to create fake accounts, the government investigative department has been given the excl usive right to develop such accounts which facilitates them to work as undercover agents. Unlike in the past when police used to patrol the streets, today’s era of advanced information technology has enabled police patrolling to be easier and hence the fight against crime has moved to a whole new level. With the use of information technology, police officer do not have to patrol streets any more, instead the use of information technology such as use of video camera is the best alternative (Newburn, 2007).Advertising Looking for essay on criminology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Police department have utilized the information technology and they are using high quality video cameras which are usually planted at the high poles in those areas that are prone to high crime. With such cameras, the investigative officers can be able to have a first hand experience of what is happening on the ground since there is a communication network from the camera to a computer which has been installed in a surveillance vehicle or in the office. On the other hand, video camera installed at the high poles would at all times enable the correspondents to observe happenings at a particular area before sending the police and other officers for action. For instance, if an accident happens, the surveillance police are able to take a prior-action. Most importantly, the video camera can also be used as a source of evidence in the court in indentifying criminals. A good example where a surveillance camera can be used in court as an identification tool is when a video camera is installe d on the streets, offices and out side a bank where it is used to indentify bank robbers or snatchers and it is usually presented to the court as a source of evidence which has helped many times (Martin, 2005). According to police department, the use of surveillance camera as an investigative tool has helped in solving many issues and most importantly it has enhanced efficiency in the police department (Osborn, 2008).The officer do not really need to be at the place of crime , instead a single officer can be able to monitor more than two locations from an office where he is just next to a surveillance computer. Additionally, the video camera have also enabled the fight against crime to move to another level since the patrol officer can also be able to view criminal activities happening in real time such as car theft scenarios and bank robbery cases which are very common (Osborn, 2008). This technology of surveillance camera is very efficient and it helps in reducing cost, saving tim e, and very importantly, it acts as an instrument to fight crime. Information technology has also provided a big boost in fighting crime especially with the emergency of fingerprint technology. The new technology has been very effective in the fight against crime and a good example is the revolutionary technique of taking fingerprints which makes it practically not possible for any offender to lay the blame on others as the evidence is quite clear. The recent technology also known as â€Å"wipe-proof fingerprinting system† (Koenig, 2011) is more efficient because it gives a much vivid image of the curls on the finger and therefore becoming more reliable than ever before. The new technology is widely used by detectives and it is said to more steadfast than the presiding techniques; the new technology is based on special dust constituent parts known as nanoparticles (Koenig, 2011). Nanoparticle is sticky and this particular characteristic enables it to be used efficiently by de tectives who have also clarified that it has made their work much easier compared to the past because with the use of nanoparticles, it is easier to obtain result faster and hence saving time and cost as well (Koenig, 2011). Information technology as a tool of crime Hacking, cybercrime, theft, blackmailing, cyber bully, cyber stalking among others are among the most common types of crime that have been more pronounced with the emergence of the information technology especially at the dawn of the 21st century. Although the concept of globalization and technological changes has been attributed to positive development in many ways, it is also quite clear that, the same advancement information technology has also contributed to growth of criminal network and hence resulting to rise in the rate of crime. Modernization and use of the information technology has enabled development in communication system and therefore criminal allies are also able to have an established communication netwo rk that in deed allows coordination of criminal activities between criminals across the planet. For instance, in regard to the communication system, the masterminds criminal do not have to sit in a conference room with other criminals in order to execute a plan or plot for a crime, what happens today is that, the masterminds criminals can always make a perfect plan on how to carry out a certain criminal activity such as a robbery activity and then call, send short messages or even send emails contains instructions to all other partners on the ground who after receiving the information will execute the â€Å"job† as directed. One such case includes that of the modern banking system. The modern banking business uses diverse ways of computing methods and information technology, allows the breaching of various bank transactions and through this electronic technique, the criminals can be able to access other people’s account where they can also be able to embezzle large amo unts of money avoid taxations and even make legal transaction by using money acquired in the most illegal ways since most criminal posses the modern technology and they also have expert computer hackers (Lilley, 2006). The other problem which is also a major challenge to the current security system is the issue of â€Å"computer criminality† that is growing at a rapid rate facilitating growth of criminal communities (Koenig, 2011). According to various research carried across US, the newly released report clearly indicates that many firms in US are facing the crisis of being attacked with the growing number of computer hackers increasing every day. The report shows that in the 2002 there were more than eighty thousand cases of attackers hacking into companies system and stealing most vital information. In fact, after the release of this report, the FBI experts made a list of top hackers and gangsters which clearly proved beyond doubt that the hackers had increased across the world over time (Rist, 2002). Computer hackers have increased because the hacker’s main objective is to make profit which is why they target banks, firms and commercial companies. Besides, hackers are also part of the world-wide terrorist group who are believed to be using the information technology to hack their indentified targets such as department of military defense and so forth. Moreover, hackers have done more damage to the general public where people have been robbed money from their accounts especially those people who use the master and visa cards systems are among the most vulnerable groups. Apart from this, many other crimes are committed by use of information technology, for instance, certain level of technology allows production and easy distribution of pornography films. A good example in this case is that, the criminals will use some special kind of computer software that are able to alter images and then make such images to appear as if in a sexual context. O n the other hand, if the children are not actually there, the modern software are also able to convert adult images to appear like children images through a process known as â€Å"de-aging† (Martin, 2005). In fact, with the emergence of the animations and carton technology, child pornography may be easy to distribute and criminals have been renowned to use steganography as a cover up in order to distribute child pornographic films in a less suspicious manner (Rist, 2002). The emergence of Information technology also facilitates effective and rapid distribution of communication by criminals. Through information technology, criminal are able to enjoy safe and anonymous speedy communication especially by use of modern customized software, wireless gadgets, mobile phones and anonymous email senders whose function is to distribute emails and short text messages without revealing the sender origin (Galeotti, 2005). Through such technology, the criminals are able to execute various criminal activities such as drug trafficking with minimal chances of detection which also ensures that there are slim chances of tracing the criminals. Information technology can also slow down the fight against crime where organized criminal groups may utilize the technology to instill fear or impose threats to community members and other opposing groups against reporting incidence of crime at any given level. For instance, such threats are usually passed to the target party through emails, cell phones, internet among other Medias of communication. In most cases, threats are passed through messages and chats that are directed to an individual or group indicating particular information. The organized crime instills fear in a very effective way because at most times the sender will use safe and anonymous message system that does not indicate origin of the message making it hard to trace the sender at all time (Jewkes and Yar, 2010). The modern information technologies can be the basi s of organized crime in our school today. With the increase of cyber bully, pupils are having situations to deal with stress every day which can be noticed every time a pupil uses his computer. Most times when they use their computers, they get irritating emails, bad images, vulgar short messages from their friends which might be a cause of stress and frustration leading to withdrawal behavior such as depression and loneliness (Martin, 2005). On the other hand, theft cases have also increased in our school because of stylish life style where some student comes to school with flashy gadgets such as iPods, cell phones and laptops. But since some student can not afford to buy such stylish gadgets, they only opt to still from their friends resulting to crime that has been reported to be on the increase at our schools today. Additionally, the emergence of information technology has also led to appearance of negative behavior resulting to increased crime rates such as cyber stalking (Mart in, 2005). Cyber stalking is the use of internet applications such as email to become a nuisance, to threaten individual or group of people which mainly includes harassing, sending irritating messages, monitoring other peoples activities, causing severe damage to information and so on (Roddel, 2010). Such behavior is illegal and is not accepted by the constitution. Conclusion In conclusion, it is reasonably clear that the emergence of information technology has had both negative and positive impact to issues of crime in the society today. Most importantly, we have seen that the information technology has been very effective in the fight against crime and there offering the humanity a hope for a better future (Reuter, 1983). The opinion is that, all involved stakeholders should work together in fighting this group of intellectual criminals to help build our society in a positive way. On the other hand, more research should be conducted in order to discover how such criminal are makin g the use of information technology to torment the society. Once more discover is made, then the security department could easily use such information against the criminals and therefore tighten the war against crime for social change. References Nasaw, D. (2010). FBI using Face book in fight against crime. Web. Roddel, V. (2010). Cyberstalking. Web. Navarro, R. (2007). How technology can reduce crime and impact the criminal justice system. Web. Galeotti, M. 2005. Global crime today: the changing face of organized crime. New York: Routledge. Jewkes, Y and Yar, M., 2010. Handbook of Internet Crime. Macedonia: Willan Publisher. Maguire, M., Morgan, R., and Reiner, R. 2007. The Oxford Handbook of Criminology. Oxford: Oxford university Press. Lilley, P. 2006. Dirty Dealing: The Untold Truth about Global Money Laundering, International Crime and Terrorism. 6th edn, Kogan Page Publishers. Newburn, T. 2007. Criminology. Amsterdam: Willan Press. Reuter, P. 1983. Disorganized Crime: The Econ omics of the Visible Hand. Massachusetts: MIT Press. Koenig, D. 2011. Investigation of Cybercrime and Technology-related Crime. Online. Web. Department of defense. 2011. Technology to Fight Crime. Web. Rist, O. 2002. Crime. Web. Osborn, A. 2008. CCTV surveillance system to fight crime. Web. Martin, P. 2005. Technology and Crime. Web. 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Sigmund Freud Essays - Freudian Psychology, Sigmund Freud

Sigmund Freud Essays - Freudian Psychology, Sigmund Freud Sigmund Freud My girlfriend called me from Dallas the other day. "You have got to hear about the dream I had last night," she said. Since this was not a normal reason to call me, I was more than a bit interested to listen to her. "The dream went like this," she explained. "I came to visit you at college. You showed me around, introduced me to your friends, and showed me a great time. Basically, we never left each others side. I felt so happy. Unfortunately, when I woke up, I realized that it was all a dream, and I felt kind of sad. You?re the psychologist what do you make of this?" she said. "Freud said that dreams are unfulfilled wishes," I said. "I think he?s right," she replied. "So do I." Sigmund Freud is called the Father of Modern Psychology. His work with patients suffering from hysteria, a psychological ailment characterized by extreme anxiety, lead him to study the next to every facet of human existence from parent and child relations to human psychological defense mechanisms. Many of Freud?s works have been published today including the monumental work The Interpretation of Dreams. This book discusses Freud?s theory on the importance and meaning of dreams. Freud realized his dream theory shortly after his father died. The death of his dad was very traumatic to him, and he had a recurring dream that he would be standing at the gates of the cemetery where his father was buried, but he could not bring himself to go inside and see his father?s grave. This seemed odd to Freud because he was very close to his father. After much soul searching, which included Freud undergoing hypnosis, he discovered that he had unresolved anger for his father that he pushed into his unconscious. Freud believed that he was getting even with his father in his dream by not visiting his grave. To Freud, understanding dreams was an integral part in understanding the true inner feelings of people. Freud believed in the theory that dreams have meaning. This hypothesis is also shared by the Gestalt theorist Fritz Pearls. However, not every psychologist agrees with this view. Many of Freud?s colleagues subscribed to the idea that dreams are nothing more than random brain poppings. These scientists do not believe that dreams have any meaning or use in the therapy of people. Freud?s theory is a very important contribution to psychological thought and should not go overlooked. While the random poppings theories may be more biologically correct, Freud?s theory explains a part of the human psyche that science cannot measure. According to Freud, dreams are a disguised form of wish fulfillment, a way to satisfy unconscious urges or resolve unconscious conflicts that are too upsetting to deal with consciously. For example, sexual desires might appear in a dream as the rhythmic motions of a horse back ride; conflicting feelings about a parent might appear as a dream about a fight. Seeing patients? dreams as a "royal road to a knowledge of the unconscious" (Adler 1), Freud interpreted their meaning as a part of his psychoanalytic treatment of psychological disorders. The biggest criticism of the Freudian dream theory is that it is based solely on subjective, unproven, nonscientific evidence. The main opposing view to Freud?s theory is the activation-synthesis theory. First theorized in 1977 by James Hobson and William McCarley, the activation-synthesis theory sees dreams as the meaningless, random by-products of REM sleep. According to this theory, hind brain arousal during REM creates random messages that activate the brain, especially the cerebral cortex. Dreams result as the cortex synthesizes these random messages as best it can, using stored memories and current feelings to impose a coherent perceptual organization on the random thoughts it receives. From this perspective, dreams represent the brain?s attempt to make sense of meaningless stimulation during sleep, much as it does when a person, while awake, tries to find meaningful shapes in cloud formations (Beck 2). The other major dream theory that states that dreams are random is the Crick Hypothesis. This says that dreams are the dislodging of maladaptive neural connections. Dreams rewire the brain and make certain connections stronger. Psychological biology utilizes modern technology to study dreams. The electroencephalogram, or EEG, records brain

How live chat works Essay Example | Topics and Well Written Essays - 500 words

How live chat works - Essay Example Since the modern trend of faster the better, the consumer are also looking for answers to their questions and looking for them fast. The rise of the Internet have amplified this impatience. Live chat provides an immediate response right where the consumers are, no picking up the phone, no waiting for an email.   In addition, live chat provides the two way interaction that ensures a consumer’s question has been answered properly and to the full degree ().   This type of speed and accuracy is driving customers back to live chat time and time again. This reports presents the attractive features in modern Live Chat based on service providers such as www.livechatinc.com and www.websitealive.com chat service providers(livechatinc, websitealive). Today’s Live Chat has gone beyond receiving a simple message and responding it with a another simple message. Anyone can add Live Chat to their website by just adding a simple coding segment to the existing script. Once the code is placed in a appropriate place in your website it provides an attractive chat invitation with a link. The client side chat window provides a user friendly interface where anyone can start interacting without any training. The client side window the agent information with chat session, conversation details such as Chat transcript, alerts and notifications, toolbar, and a typing indicator for both the agent and visitor to know when the other is typing the message. The agent window provides the interface for an agent at the company side to interact with the customer and provide solution for their needs. Apart from feature common to client side chat window the agent is given the option to interact with multiple clients with their details through tabs wh ere the agent can add a customer, transfer the customer to another agent, and create a conference or stop the chat. Apart from its primary function a range of other management feature are also provided. One of the exiting

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Letter of Recommendation - Essay Example She has a solid knowledge base of the types of the appropriate injections for patients. She is a very skillful employee and during her time here at the hospital she had the opportunity to learn about patients from diverse backgrounds and who had a wide variety of illnesses. These health issues ranged from physical injuries, emergency health situations, and timely patient care provision. In my professional opinion, she would excel in any hospitals’ emergency department as she is tireless in providing quality support to doctors. She also excels at all tasks given to her throughout her shift. While working with us she showed superior problem-solving skills and an outstanding critical thinking ability which was evident in the way she managed various situations that she encountered in the hospital. Her ability to make quick and wise decisions in carrying out her functions even under high-stress environments is unsurpassed. She is diligent in giving medications and referrals to patients, and she worked around the x-ray duties remarkably. She is a hardworking lady and did exemplary work with the patients. She always took her time to take the vital signs readings of all the patients whenever they came to the doctor’s room. Her interest in monitoring the blood pressure and pulse of the patients, as well as their temperature showed that she took the required steps in diagnosing patients. She was always eager to find out what various readings of vitals meant and it took her very little time to manage to recognize a hypertension patient. This lady is an avid learner and a team player, keen on ways to improve herself to better suit both the patient’s and hospital needs. She is very dependable in her work, having impeccable case notes that are always up to date. She holds herself highly in matters regarding ethics and integrity. Her daily routine involved her interacting with patients,

grey tree frogs :: essays research papers

Hyla versicolor, commonly know as the Gray Tree Frog or the Eastern Gray Tree Frog, is an amphibian that is referred to as the â€Å"Chameleon of the Frog world† (Craighead, 2004, p.1) because of its ability to change colors. â€Å"This frog was once thought to be the same species as the Cope’s Gray Tree Frog†. They can only be distinguished by their calls and the fact that the Cope Gray Tree Frog is diploid while the Gray Tree Frog is tetraploid (NPWRC, 2004). The Gray Tree Frog is classified as follows:   Ã‚  Ã‚  Ã‚  Ã‚  Kingdom: Animalia   Ã‚  Ã‚  Ã‚  Ã‚   Phylum: Chordata   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Class: Lissamphibia   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Order: Anura   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Family: Hylidae Genus: Hyla   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Species: H. versicolor   Ã‚  Ã‚  Ã‚  Ã‚  The Grey Tree Frog is about two inches in length. Its head is short and broad and its body corpulent (Dickerson, 1969). With a white belly, white rectangular spot under both of its eyes, yellowish orange markings on the inside of the hide legs and black blotches including one that looks like an irregular shaped star on its back this frog is very colorful and exotic looking. Depending on the environment and the stress level of the frog, its colors may change (Centralpets.com, 2004). H. versicolor may actually be any shade of brown, grey, green, or even light yellow or white. The temperature and the intensity of light also affect the frog’s colors. When there is bright light and a higher temperature perhaps it will be a yellowish white with almost no markings. When it’s dark and moist it may be a dark stone gray with dark markings (Dickerson, 1969). The frog’s back is usually textured with coarse tubercles. Its fingers are thinly webbed while the hind foot is more developed. Large disks exist on the fingers and toes to assist with climbing and sticking to objects (Dickerson, 1969). The male and female Grey Tree Frogs are very similar. They are distinguished by the male having a dark underside of his throat. Also the females ears are smaller then the males (Dickerson, 1969). The Gray Tree Frog can be found anywhere ranging from southern Ontario in Canada to the southern coast in the United States. Usually it is not found west of Texas or Manitoba, Canada. The can be found at Rice Creek Field Station. The best habitat is shallow water situated close to diverse stands of willows, oaks, and pines (Craighead, 2004, p. 2). The location of water and plenty of vegetation, which not only shades the forest but also covers the ground with broken brushwood, is what needed for the frog’s ultimate survival is.

Fundamentals of Effective Communication in the Workplace

Fundamentals of Effective Communication in the Workplace Natalie Manuel Professor Thomas Whenever Intro to Business August 3, 2014 There are a few times where I experienced effective communication in a business environment. One time in particular, I believe everyone demonstrated communicating effectively. At work there is a lot of chaos at times because there aren't many plans or guidelines put in place for customers regarding certain aspects of the business. My co-worker and I decided to create a few documents that can be .NET to the customer in certain situations.I work for GE oil & gas and we deal with customers who may need/want to return their blower for many reasons. We created a ARM authorization return form to keep everything organized. The form was very detailed and provided all the information the customer needs as well as the important information we would need to process the return. Along with this form, we created a standard order checklist. A lot of times we receive cus tomer Pop's that has missing information, incorrect pricing, wrong export information or incorrect vendor information, among other things.We created a document that was meant to be distributed to all the distributors and Memo's. The documents were sent to all the sales reps for review. Immediately we were met with issues from them. This is where the communication came in. We set-up for there to be a conference call with us and the sales rep. Once we were able to have the meeting, all questions and concerns were put on the table. Having an open dialogue is important in business and in life. With this conference call, we were able to edit some of the statements on the comments.As well as take some things off. Once that was complete, we were able to send these forms out to the customers. From that point on the effect it had on the business was an increase productivity. There were less Pop send backs to customers for corrections. That pleased the customers so much! Pleasing the customer s is always the goal, they help the business grow. Most of the customers really appreciated the help that the forms provided them. Without the conference call, none of this would have been possible.It could have been easy to take the sales rep issues and ignore them. I see in business a lot that people and their ideas are ignored. It only causes tension and mistrust. We understood that none of this was personal. Everyone had a great interest in seeing the business grow. Talking things out, keeps misunderstandings to a minimum. If I had to do it all over again, I wouldn't change a thing. Effective communication should be the goal for all businesses. â€Å"Effective communication in the workplace helps employees and managers form highly efficient teams. Fundamentals of Effective Communication in the Workplace Fundamentals of Effective Communication in the Workplace Natalie Manuel Professor Thomas Whenever Intro to Business August 3, 2014 There are a few times where I experienced effective communication in a business environment. One time in particular, I believe everyone demonstrated communicating effectively. At work there is a lot of chaos at times because there aren't many plans or guidelines put in place for customers regarding certain aspects of the business. My co-worker and I decided to create a few documents that can be .NET to the customer in certain situations.I work for GE oil & gas and we deal with customers who may need/want to return their blower for many reasons. We created a ARM authorization return form to keep everything organized. The form was very detailed and provided all the information the customer needs as well as the important information we would need to process the return. Along with this form, we created a standard order checklist. A lot of times we receive cus tomer Pop's that has missing information, incorrect pricing, wrong export information or incorrect vendor information, among other things.We created a document that was meant to be distributed to all the distributors and Memo's. The documents were sent to all the sales reps for review. Immediately we were met with issues from them. This is where the communication came in. We set-up for there to be a conference call with us and the sales rep. Once we were able to have the meeting, all questions and concerns were put on the table. Having an open dialogue is important in business and in life. With this conference call, we were able to edit some of the statements on the comments.As well as take some things off. Once that was complete, we were able to send these forms out to the customers. From that point on the effect it had on the business was an increase productivity. There were less Pop send backs to customers for corrections. That pleased the customers so much! Pleasing the customer s is always the goal, they help the business grow. Most of the customers really appreciated the help that the forms provided them. Without the conference call, none of this would have been possible.It could have been easy to take the sales rep issues and ignore them. I see in business a lot that people and their ideas are ignored. It only causes tension and mistrust. We understood that none of this was personal. Everyone had a great interest in seeing the business grow. Talking things out, keeps misunderstandings to a minimum. If I had to do it all over again, I wouldn't change a thing. Effective communication should be the goal for all businesses. â€Å"Effective communication in the workplace helps employees and managers form highly efficient teams.